OVERVIEW

Seeking an assertive, customer service oriented, organized individual, committed to learning the general aviation industry for a long term career, serving as office assistant/receptionist for aircraft maintenance facility. Candidates should be able to perform a variety of clerical tasks while answering phones and taking detailed information from aircraft owners and suppliers. Environment is casual yet professional, requiring direct interaction with shop service technicians, as well as customers and vendors. Examples of daily duties include, but are not limited to: Answering multiple phone lines, retrieving and responding to voice mail and email messages Collecting detailed information from customers, scheduling service requests and maintaining calendar Creating and updating customer and vendor accounts Shipping/receiving Processing customer payments Reconciliation of customer and vendor accounts General office tasks such as copying, faxing, scanning, filing Necessary experience/skills required: Microsoft Office products, email, internet, Google calendar Ability to learn industry based software program Operate peripherals (scanner, fax, copier) Excellent customer service, verbal and written communication and follow up skills Ability to manage multiple tasks and shift gears quickly WILL REQUIRE OCCASIONAL TRIPS FOR CUSTOMER SHUTTLE TO/FROM THE AIRPORT TERMINAL (3 mile round trip-mileage reimbursed) ), MAIL PICK UP, ETC. QUALIFICATIONS: High School diploma 3+ years office/clerical experience Customer service experience Knowledge of QuickBooks Pro preferred Experience with scheduling in a service oriented business very beneficial May require pre-employment background check and drug testing Hours/Benefits: Monday-Friday 8:00 am to 5:00 pm (voluntary overtime may be available) After 90-day probationary period: Employer-contributed health/medical plan Employer-paid life insurance Dental insurance available Paid sick time and vacation time after first year Candidates meeting these requirements please email resumes to info@houston-aviation.com.

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