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About Subway

Subway

In 1965, Fred DeLuca borrowed $1,000 from friend Peter Buck to start "Pete's Super Submarines" in Bridgeport, Connecticut, and in the following year they formed Doctor's Associates Inc to oversee operations of the restaurants as the franchise expanded.The holding company derives its name from DeLuca's goal to earn enough from the business to pay tuition for medical school, as well as Buck's having a doctorate in physics.Doctor's Associates is not affiliated with, nor endorsed by, any medical organization.In 1968, the sandwich shop was renamed "Subway".

Subway restaurant, Pittsfield Township, Michigan
The first Subway on the West Coast was opened in Fresno, California in 1978.The first Subway outside of North America opened in Bahrain in December 1984.In 2004, Subway began opening stores in Walmart supercenters, and surpassed the number of McDonald's locations inside US Walmart stores in 2007.

Products

Subway's core product is the submarine sandwich (or "sub"). In addition to these, the chain also sells wraps, salad, and baked goods (including cookies, doughnuts, and muffins). While some menu items vary between countries and markets, Subway's worldwide signature sub varieties include:

  • Italian B.M.T.
  • Roasted Chicken
  • Subway Club
  • Tuna
  • Meatball Marinara
  • Subway Melt
  • Chicken Teriyaki
  • Steak & Cheese
  • Veggie Delite

Subway's best-selling sandwich,[16] the B.M.T., contains pepperoni, salami, and ham. The name originally stood for Brooklyn Manhattan Transit, but now stands for "Biggest, Meatiest, Tastiest".

Subway also sells breakfast sandwiches, English muffins, and flatbreads. In 2006, "personal pizzas" debuted in some US markets. These are made to order (like their subs) and heated for 85 seconds. Breakfast and pizza items are only available in some stores. In November 2009, Subway signed a deal to exclusively serve Seattle's Best Coffee coffee as part of their breakfast menu in the US.

A 2009 Zagat survey named Subway the best provider of "Healthy Options" (in the "Mega Chain" category). Subway was also first in "Top Service" and "Most Popular" rankings. It placed second in "Top Overall", behind Wendy's.

Advertising
Subway is the second-biggest fast food advertiser in the United States, behind only McDonald's. It spent US$516,000,000 on measurable advertising in 2012.

Subway uses the advertising slogan "Eat Fresh", and focuses on how their sandwiches are made from freshly baked bread and fresh ingredients, in front of customers to their exact specifications, by employees whom Subway calls "Subway Sandwich Artists".

In November 2007, Subway's US commercials featured the cartoon character Peter Griffin (from Family Guy) promoting its new Subway Feast sandwich.Subway has also used "instant win" games, based on the game Scrabble.

Sub Club


In early June 2005, Subway announced its first customer reward program would be phased out due to counterfeiting. The "Sub Club" program was discontinued in September 2013 by Doctor's Associates.

Participating Subway restaurants in the U.S. and Canada offer a "Subway Card" to customers, which functions as a stored-value cash card. In some states and provinces, the card also functions as a "Subway Rewards Card", allowing customers to earn points for free food and sandwiches. Unlike in the "Sub Club" program, no other purchase is needed when redeeming points, and registered cards can be replaced if lost or stolen.Subway runs periodic promotions in which it gives away free subs to customers who preload a Subway Card with certain dollar amounts, usually listed at mysubwaycard.com.

All stores in the United Kingdom and Ireland participate in the Subcard system, offering customers points with each purchase at a Subway store, which are redeemable for subs and snacks. Unlike in the US system, these cards cannot be used to store cash. The program will be rolled out in Germany and other parts of the EU from 2012.

Subway ran a product placement campaign in the US TV series Chuck since its first season. As ratings dwindled in the second season, a campaign to "save Chuck" was launched for fans, encouraging them to purchase a footlong sub from Subway on April 27, 2009, the date of the season finale. Tony Pace, Subway's marketing officer, called it the best product placement the restaurant chain has done "in several years."

$5 footlongs
For more details on this topic, see Subway $5 footlong promotion.
In 2008, Subway began to offer all foot-long submarine sandwiches (excluding premium and double-meat varieties) for five dollars, in the continental United States and Canada, as a "limited time only" promotion. "Five Dollar Footlongs" quickly became the company's most successful promotion ever.Upon the initial promotion's completion, customer response prompted Subway to create a permanent "$5 Footlong Everyday Value Menu" that offered some footlong sandwiches for $5. As of 2011, there has been a monthly rotating $5 footlong. Which subs are permanently priced at $5 varies by market.

In October 2011, a similar promotion was launched in the United Kingdom. Customers can buy one of nine subs and any drink for 3 (for a six-inch sub) or 5 (for a footlong).

Franchise relations
In 1995, Subway Sandwich Shops, Fred DeLuca, Peter Buck, and Doctor's Associates, Inc. were held liable for breach of contract. An Illinois jury awarded more than $10 million in damages to Nicholas and Victoria Jannotta after finding lease and contract violations. The plaintiffs claimed the defendants had misrepresented the asset value of Subway Sandwich Shops (a leasing company used by Doctor's Associates for franchising purposes) while negotiating a 1985 lease agreement.[43]

The U.S. House of Representatives' small business committee studied the franchise industry from 1992 to 1998. Dean Sagar noted, "Subway is the biggest problem in franchising and emerges as one of the key examples of every abuse you can think of."[44] In 1989, the U.S. Small Business Administration refused small business loans to Subway franchise owners until Subway removed a contract clause which gave it power to seize and purchase any franchise without cause. The Dallas Morning News reported Subway had seized American soldier Leon Batie Jr.'s Subway stores in 2006, while he was serving in Afghanistan.He had been deployed to support Operation Enduring Freedom in March 2005, three years after buying his first restaurant. Batie alleged Subway had violated the U.S. Servicemembers Civil Relief Act. He filed a federal lawsuit against Subway, which was dismissed. He then filed suit in state court, in Dallas County, Texas. Both parties settled on "mutually agreeable" and confidential terms in January 2010.

UK VAT treatment
In October 2010, Subway franchisees in the UK lost a high court appeal against paying standard VAT on all toasted subs, as required by HM Revenue and Customs. Thus, in the UK, a toasted sub attracts VAT, whereas a cold sub, eaten off the premises, does not. Competitors such as Quiznos and McDonald's do not pay VAT on similar food.

In his March 2012 budget, chancellor George Osborne announced plans to close the loophole that allows Subway competitors to offer hot food without paying VAT. This legislation was expected to come into force from October 2012 onward,[51] but the government withdrew plans to charge VAT on originally hot food being allowed to cool naturally on 28 May 2012.

In June 2012, Subway launched the "Toast the Tax" campaign to put pressure on the UK government to drop VAT on toasted sandwiches, as it has done for hot savouries.

Casey's trademark case against Subway
On January 31, 2011, Subway lawyer, Valerie Pochron, wrote to Casey's General Stores, a chain of Iowa-based convenience stores, demanding the small chain to cease using the term "footlong" in advertisements for its 12-inch sandwiches. Subway threatened to sue. Consequently, in February 2011, Casey's General Stores Inc. filed a petition in a U.S. District Court in Des Moines, seeking a legal declaration that the word "footlong" does not violate Subway's rights.[54] Casey's further sought a declaration that the word "footlong' is a generic description of a sandwich measuring one foot.[55][56] Before serving its complaint on Subway, Casey's voluntarily dismissed its action, ending the litigation.

Subway's trademark application for "footlong" has yet to be approved by the federal government. Subway has attempted to register it with the United States Patent and Trademark Office twice. They filed on November 8, 2007 and June 4, 2009.A&W, Pizza Hut, KFC, Taco Bell (all of which are Yum Brands restaurants), Long John Silver's and other restaurants are opposing that application.


Ingredients
Subway is in the process of making improvements to its bread after food blogger and activist Vani Hari gathered more than 50,000 signatures in a petition drive. Subway has come out with a statement claiming they will be removing a chemical known as azodicarbonamide from its breads. This chemical is commonly used to "increase elasticity in everything from yoga mats to shoe rubber to synthetic leather" and is used for the same reasons in bread. The ingredient is used as a bread conditioner, to whiten the dough and allow sandwich bread to bake quicker. Azodicarbonamide is legal in the United States and Canada and is approved by the U.S. Department of Agriculture and the U.S. Food and Drug Administration (FDA), but is banned in the UK, Europe, and Australia.

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